Frequently asked questions
Welcome to Our FAQ Section!
Here you will find answers to the most frequently asked questions about our products, orders, shipping, and much more. If your question is not answered here, feel free to contact us directly. Our customer service is happy to assist you.
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How often and at what times of day should I drink the tea?
Morning: Before breakfast
Midday: Before lunch
Do not drink the tea late at night, as the stimulating ingredients such as mate and green tea could disturb your sleep.
How long can I use the tea?
You can enjoy our tea for as long as you like. If you have any health concerns, we recommend that you consult your doctor in advance to ensure that the tea is suitable for you.
How do I prepare the slimming tea correctly?
Bring 250 ml of water to the boil (ideal temperature approx. 80 °C to retain the nutrients).
pour 1-2 teaspoons (approx. 2-3 g) of the tea into a cup or sieve.pour the water over the tea and leave to infuse for 5-7 minutes.
remove the tea and enjoy it warm or cold.
Can I also drink the tea cold?
Yes, the tea can also be prepared as iced tea. Prepare it as usual and leave it to cool.
Can I drink the tea during pregnancy or while breastfeeding?
It is recommended not to consume slimming teas during pregnancy or while breastfeeding, as some ingredients (e.g. caffeine, mate, ginger) may be unsuitable for the baby. Please consult your doctor before drinking tea during pregnancy or breastfeeding.
What are the main ingredients of slimming tea and what benefits do they offer?
The slimming tea consists of natural, organically controlled ingredients that are coordinated to support weight loss.
- Green tea Sencha & Matcha (China) : These teas contain antioxidants such as catechins, which boost the metabolism and help to burn fat. Matcha also provides long-lasting energy.
- Ginger & turmeric: Both roots have strong anti-inflammatory properties, promote digestion and can stabilize blood sugar levels.
- Nettle leaves: They promote detoxification of the body, have a draining effect and can thus reduce water retention.
- Mate (Brazil): Mate contains caffeine, which stimulates the energy metabolism and promotes a feeling of satiety.
- Lemongrass & lemon oil: Support digestion, give the tea a fresh taste and promote general well-being.
- Peppermint leaves & mint oil:Have a calming effect on the stomach and promote better digestion.
- Chili-cayenne pepper: Contains capsaicin, which increases thermogenesis (heat production) in the body, which burns calories faster.
- Goji berries: Rich in vitamins, antioxidants and fiber, which support intestinal health and strengthen the immune system.
Is the tea vegan and gluten-free?
Yes, the tea is 100% vegan and gluten-free. All ingredients come from controlled organic cultivation and contain no animal products or gluten-containing ingredients.
How long does it take until I see results?
This depends on your individual metabolism and diet. Most users report noticeable changes after 2-4 weeks. For optimal results, we recommend regular use in combination with a balanced diet and exercise.
How the return works: How do I return the slimming tea?
1. Return Period
You have the right to return the weight loss tea within 14 days of receiving the goods. The period begins on the day the order is delivered to you.
2. Conditions for Return
In order for us to accept your return, the following conditions must be met:
- Unopened Packaging: The weight loss tea must be in its original, unopened, and undamaged packaging. For hygienic reasons, opened or damaged products cannot be accepted for return.
- Undamaged Product: The product must not be damaged or soiled.
3. Return Shipping Costs
You are responsible for the return shipping costs. We do not cover the return shipping fees. You are responsible for proper packaging and safe shipping.
4. How to Request a Return
- Fill out the Contact Form: Visit our website and complete the contact form. Please provide the following information:
- Receiving the Return Label: Once we have reviewed your return request, we will send you a return label via email. Please note that the return shipping costs will be your responsibility.
- Packaging the Return: Pack the weight loss tea securely to prevent damage during shipping. It is best to use the original packaging.
- Returning the Product: Bring the package with the return label to a shipping service provider of your choice.
5. Refund
Once we have received and inspected your return, we will refund the purchase amount to the original payment method. Please note that the refund process may take up to 7-14 business days.